Shipping & Returns Policy

 

Shipping Policy

 

We will always aim to dispatch your order within 1-3 working days. During high volume times this may be extended and we appreciate your understanding. 

We offer a flat fee for delivery of $9.50 or FREE for orders over $120 anywhere in New Zealand.

We do need a physical street address for your order because couriers don’t deliver to PO boxes. Yes, we do deliver to rural delivery addresses and don’t charge anymore, we live rurally and hate paying more so we don’t do that to others.

Orders will be sent via courier with a transit time of approximately 1-3 working days from date of dispatch. Please allow additional days for rural deliveries. From time to time we may use alternative delivery methods but this will not impact the shipping charges.

 

Faulty or Damaged Items

Please check your order immediately upon delivery and notify us at info@nonastieskids.co.nz if there are any issues within 48 hours.

All faulty and/or damaged stock will be replaced or refunded. We may request images of damaged goods.

30 day money back guarantee

We are so confident that you will love your No Nasties products that we offer a 30 day money back guarantee.

If for any reason you are unhappy with your purchase, simply;

–  Email us to advise at info@nonastieskids.co.nz

–  Return the item in original condition to 1112 Tauwhare Rd, Tauwhare Village 3287 (at your cost) and we will refund your order value minus shipping fees.  Return costs are at the customers expense.

Refunds will be processed back to the same method in which the order was paid.

N.B – Any returned items must be in original condition with no missing items



Customer Reviews

Overall rating: 4.7 / 5 from 471 reviews.

Customer photo review of 3 Pack Water-Based Kids Nail Polish

My daughter absolutely loves painting her nails and even better it's low tox nail polish 😍😍😍 highly recommend!

3 Pack Water-Based Kids Nail Polish

Customer video review of Natural Deodorant Fresh Citrus 50ml

Love it! It smells like citrus (and fresh). Its not strong or overpowering scent but it definitely eliminates the odor which is perfect for kids (as i dont like mine smelling like adult perfume or scent). Definitely recommend and will buy more!

Natural Deodorant Fresh Citrus 50ml

Customer photo review of Bunny Nail Stickers

Going to get more coz they're so much fun to play with. My daughter loves putting new stickers every time she puts on her No Nasties nail paint

Bunny Nail Stickers

Customer photo review of Mini Makeup Brush Set

My daughter absolutely love playing with these brushes. They're so soft and gentle on little girl's skin. Highly highly recommend getting these if your little one loves playing with makeup and you want to get them their own.

Mini Makeup Brush Set

Customer video review of Free Bio-degradable Tail Comb

Love this comb. I use it when I have to do her dance hair and so happy I decided to get it.

Free Bio-degradable Tail Comb

Customer photo review of Bio-degradable Tail Comb

The comb is the perfect size and it's handy. I can try cute hairstyles for my toddler now that her hair is longer.

Bio-degradable Tail Comb

Customer photo review of 3 Pack Water-Based Kids Nail Polish

My daughter and nieces can use these confidently and I don't worry about it being toxic for them. They're lovely colors and the girls enjoy them. Much appreciation!

3 Pack Water-Based Kids Nail Polish

Customer photo review of SLiCK KiDS Hair Paste

Amazing hold while still being gentle on Jordans hair when washing the product out. Highly recommend.

SLiCK KiDS Hair Paste

Customer photo review of Best Kids Detangler Brush

Our 9yo boy has shoulder length, curly hair, and high sensitivities (one reason his hair is long!). Brushing out the knots has always been quite an ordeal, and the preferred brushes from the chemist kept breaking due to the spring-like design. I was very reluctant to try a new brush without testing it first, given so many are rejected vertically straight away, but after researching this brush and watching online videos, gave it a go. He approved of this brush straight away and although hair brushing is still unpleasant, it is a soft and gentle brush that eventually gets the knots out. Expect to brush over and over a knot to remove it, but that’s the price to pay for a more gentle experience I suppose.

Best Kids Detangler Brush

Customer photo review of SLiCK KiDS Hair Gel

Perfect for slicking my girls hair back for Disney on Ice. Her hair is normally so all over the place!

SLiCK KiDS Hair Gel

Customer photo review of Makeup Brushes For Kids Twinkle Sprinkle Set

These are a decoy for my 18m old who loves my real makeup brushes just a bit too much. I supervise her as she plays, she loves threading hair ties onto the handles, inspecting the sprinkles inside and having her face brushed. These are SO pretty and such great quality I'm certain she will love using these for pretend play when she is older.

Makeup Brushes For Kids Twinkle Sprinkle Set

Even better than I expected! Bright colours, easy to use, stays on for a day or two but can also peel off straight away if needed. Also drys in a minute which was a huge win! My 3 year old is OBSESSED!

3 Pack Water-Based Kids Nail Polish

This is our third (maybe fourth??!) purchase from No Nasties, and every time we are blown away by how good your products are! We are particularly fans of your nail polish, we currently have 5 different colours here at home, and our last purchase was as a gift for a good friend! They went down a treat!!! Our 3 year old friend was delighted with them and she shared them at her party ☺️

Bright Pink Water-Based Kids Nail Polish

My daighter loves using it and it was great to get a % off when buying something i wasnt sure she would lile, or if it would react to her skin. But its great.

20% off Gentle Starter Skincare Set

Super fast delivery, Love the smell , love that it’s a fine spray and my son has no problem brushing his long hair now. Was always a battle

SLiCK KiDS Hair Detangler

Great organic lip balm! My daughter loves it and it keeps her lips moisturised!

Sweetie Pie Pink Lip Balm

Grandkids absolutely loved brushing their hair and were so excited and loved it so much, saying how their hair was so silky and smooth.

Hair Spray and Detangling Brush Pack

This brush works so well, has made brushing my 3 years olds hair so much easier! it was almost impossible before.

Best Kids Detangler Brush

Always a pleasure to shop withno nastie kids! my wee girl has the worst eczema and can’t use any make up with your product she get to still enjoy being a little girl

Nixie Kids Makeup Set Purple

Definitely an improvement over all other brushes and combs we have tried to date. I do find that it "fluffs" the hair of my younger daughter and doesn't work as well on her knots as it does on my eldest daughter's straighter, finer hair.

Best Kids Detangler Brush

My 2 pre teens love the smell and how easy it is to apply! I absolutely love not having to worry about any harsh chemicals aswell! Such an awesome product and will continue ordering them when needed! Such an amazing product

DUO PACK | Natural, Aluminium Free Deodorant

Absolute game changer for us in the morning times. Paired with the spray, we no longer have screaming and fighting in the morning every time it comes to brushing hair!!

Best Kids Detangler Brush

We noticed that our daughter was occasionally experiencing body odour, but we didn’t feel comfortable using adult deodorants on her. A colleague recommended No Nasties, and we’re so glad they did. The deodorants work perfectly and give us peace of mind knowing they’re made without the harsh chemicals commonly found in traditional deodorants. A great, gentle option for kids. Highly recommend!

DUO PACK | Natural, Aluminium Free Deodorant

This spray is amazing, my 4 year old daughter has curly hair and gets the worst knots. I've tried other sprays but this is by far the best!!!

SLiCK KiDS Hair Detangling Spray | Strawberry

Best hairbrush we have tried so far for removing tangles without the complaints. My 11 year old loves it.

Best Kids Detangler Brush

My little grand daughter loved her play make-up set with the cute little bag and has enjoyed using it on herself and her favourite doll. As she has a fair, sensitive skin, its reassuring to know her skin will not be damaged by the products.

Nala Deluxe Pink Pretty Play Makeup Box

My 2yo daughter loves these. She is able to use the brush herself, its just the right size. Once it dries it peels off skin really easily. It doesnt last on the nails too long either which is great for her but I feel like as she gets a little older she will want it to last longer.

3 Pack Water-Based Kids Nail Polish

I bought this for my 10-year-old daughter to help her start a good face care routine. She really loves the cleanser and moisturizer, and it has helped her develop a good healthy habit of cleaning and moisturizing her face. I spent a long time researching various products looking for the best "clean" and chemical free ones to use. We are very happy with these products and would definitely recommend them.

Gentle Cleanser and Moisturiser Duo For Tweens

On to second spray bottle. First spray bottle lasted nearly a year so great value, brought with the brush....wat a game changer!! My Granddaughter absolutely loves it. Takes all the tangles out and leaves her hair smelling so good all day.

SLiCK KiDS Hair Detangler

Love the brush. It is our everydau brush and makes her hair so shiny. The spray- I use it for when I need to tidy up her hair for dance and it does the job

Hair Spray and Detangling Brush Pack